Game Crashes When I Start a New Game

[jidu]

I uninstalled 19 alpha and installed 20 alpha, and 20 alpha is always crashing when I start a new game.

Here is the message i get: Much to our regret we must report the program has encountered an error.

Please let us know at ​http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x00000000)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set)

[elexis]

Since you seem to be the only one with that error, it likely means you installed it incorrectly, or that you don't have the access rights to open some directories 0 A.D. uses.

[elexis]

If you upload the logfiles (see wiki:GameDataPaths) maybe we can find a hint why it doesn't work on your system.

[sanderd17]

This can't be considered invalid as long as we don't have info (and we should give the reporter some time to provide info).

@jidu, can up upload the logs? Especially the system_info.txt file. And also tell us how you removed and installed 0 A.D., or if you modifies A19. Perhaps some old stuff is still there.