Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#5028 closed defect (duplicate)

Game Crashes when pressing [Windows] key while in full screen game

Reported by: jongleur Owned by:
Priority: Should Have Milestone:
Component: Core engine Keywords:
Cc: Patch:

Description

occurs in main game mode as well, but here's my reproduction:

  • start the tutorial (in fullscreen mode)
  • press [Windows] key.

The game crashes. The "Program Error" window appears with the following content:

Much to our regret we must report the program has encountered an error.Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.Details: unhandled exception (Access violation reading 0x00000018)Location: unknown:0 (?)Call stack:(error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set)Crash doesn't occur when in windowed mode, and it's not relevant if game is paused or not.

Does not occur in menus.

Attachments (3)

crashlog.dmp (114.1 KB ) - added by jongleur 6 years ago.
crashlog.txt (17.9 KB ) - added by jongleur 6 years ago.
system_info.txt (16.5 KB ) - added by jongleur 6 years ago.

Download all attachments as: .zip

Change History (8)

comment:1 by elexis, 6 years ago

I suspect it's the same as #4181.

comment:2 by Stan, 6 years ago

Hey Jongleur,

Thanks for the report, however to solve your issue in the next alpha I need more information. Can you do what is prompted in the error message ?

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp

See GameDataPaths, and ReportingErrors

by jongleur, 6 years ago

Attachment: crashlog.dmp added

by jongleur, 6 years ago

Attachment: crashlog.txt added

by jongleur, 6 years ago

Attachment: system_info.txt added

comment:3 by jongleur, 6 years ago

Hi stanislas69,

sorry. Added both files now, and system_info.txt as well (as in #4181 there's the assumption, it might be connected to specific hardware)

comment:4 by Stan, 6 years ago

Resolution: duplicate
Status: newclosed

It's an Intel driver crash, so most likely a dupe of #4181. What you can do is try to update your graphic drivers. Dunno if Xeon Graphic cards have these. If that does not work, wait for the next release, hopefully the fix will have been committed. We do not have many people able to reproduce it :)

comment:5 by Stan, 6 years ago

Milestone: Backlog
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