Opened 5 years ago
Closed 5 years ago
#5377 closed defect (needsinfo)
Excuse me, I have a problem
| Reported by: | Ramonus | Owned by: | |
|---|---|---|---|
| Priority: | Should Have | Milestone: | |
| Component: | UI & Simulation | Keywords: | |
| Cc: | Patch: |
Description
Hi, I'm a Spanish-speaking user and I had a problem with trying to start the game in the game. The message that he sends me is the following:
Much to our regret we must report the program has encountered an error.
Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.
Details: unhandled exception (Access violation reading 0x8C0132D0)
Location: unknown:0 (?)
Call stack:
(error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set)
Excuse me my English is not very good
Change History (1)
comment:1 by , 5 years ago
| Keywords: | Error removed |
|---|---|
| Milestone: | Backlog |
| Resolution: | → needsinfo |
| Status: | new → closed |
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Hello and thanks for the report.
Can you do what the game prompts you to do by attaching the files here ? See ReportingErrors and GameDataPaths.
In the meantime you can also try disabling GLSL in the options.
I'm closing this as needinfo, reopen it when you attach the files, and if the above fix didn't resolve your issue.