Changes between Initial Version and Version 2 of Ticket #6296


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Timestamp:
Apr 30, 2022, 4:32:57 PM (2 years ago)
Author:
Langbart
Comment:

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  • Ticket #6296

    • Property Patch → Phab:D4238
    • Property Summary No me deja iniciar sesión → Add a hint to disable TLS - No me deja iniciar sesión

  • Ticket #6296 – Description

    initial v2  
    11Al intentar dar inicion de sesion dentro del juego, me da el mensaje de "No se pudo verificar el certidicado del servidor o no se completo la conexion del todo"
     2
     3{{{
     4deepl.com
     5When I try to log into the game, I get the message "Could not verify server certificate or connection not fully completed".
     6}}}
     7
     8
     9This is a common problem, especially among Spanish-speaking players. The problem is regularly raised via IRC or the forum.
     10A recent post about the problem accumulated ~16k views in less than 10 days.
     11[[Image(15k.jpg, 600px, center)]]
     12* Related forum thread: [https://wildfiregames.com/forum/topic/77763-no-me-deja-crear-cuenta/ No me deja crear cuenta.] (21/Apr/22)
     13* See help section: [https://wildfiregames.com/forum/forum/145-help-amp-feedback/ Help and Feedback]
     14
     15==== possible workaround
     16The referenced issue is #4705, since nobody is actively working on it, the best thing would be to add some text to the error message asking to attempt to disable TLS in the settings, this alone would reduce the number of users asking for help immensely.