Opened 3 years ago

Closed 15 months ago

#6296 closed defect (wontfix)

Add a hint to disable TLS - No me deja iniciar sesión

Reported by: Diego Alejandro Owned by:
Priority: Should Have Milestone:
Component: Core engine Keywords:
Cc: Diego Alejandro Patch:

Description (last modified by Langbart)

Al intentar dar inicion de sesion dentro del juego, me da el mensaje de "No se pudo verificar el certidicado del servidor o no se completo la conexion del todo"

deepl.com
When I try to log into the game, I get the message "Could not verify server certificate or connection not fully completed".

This is a common problem, especially among Spanish-speaking players. The problem is regularly raised via IRC or the forum. A recent post about the problem accumulated ~16k views in less than 10 days.

possible workaround

The referenced issue is #4705, since nobody is actively working on it, the best thing would be to add some text to the error message asking to attempt to disable TLS in the settings, this alone would reduce the number of users asking for help immensely.

Attachments (2)

TLS_español_desactivado.jpg (37.2 KB ) - added by Langbart 3 years ago.
15k.jpg (170.8 KB ) - added by Langbart 2 years ago.

Download all attachments as: .zip

Change History (7)

comment:1 by Langbart, 3 years ago

Puede intentar desactivar TLS en la configuración. Vea la imagen de abajo. No image "TLS_español_desactivado.jpg" attached to Ticket #6296 Por favor, deja un comentario para que podamos cerrar el ticket, si la solución te ha funcionado.

Version 0, edited 3 years ago by Langbart (next)

by Langbart, 3 years ago

comment:2 by Langbart, 2 years ago

Description: modified (diff)
Patch: Phab:D4238
Summary: No me deja iniciar sesiónAdd a hint to disable TLS - No me deja iniciar sesión

by Langbart, 2 years ago

Attachment: 15k.jpg added

comment:3 by Freagarach, 2 years ago

Milestone: Alpha 26Alpha 27

comment:4 by Freagarach, 16 months ago

Milestone: Alpha 27Backlog

Pushing back.

comment:5 by Itms, 15 months ago

Milestone: Backlog
Patch: Phab:D4238
Resolution: wontfix
Status: newclosed

This is not needed anymore after r27490.

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