Opened 3 years ago
Closed 16 months ago
#6296 closed defect (wontfix)
Add a hint to disable TLS - No me deja iniciar sesión
Reported by: | Diego Alejandro | Owned by: | |
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Priority: | Should Have | Milestone: | |
Component: | Core engine | Keywords: | |
Cc: | Diego Alejandro | Patch: |
Description (last modified by )
Al intentar dar inicion de sesion dentro del juego, me da el mensaje de "No se pudo verificar el certidicado del servidor o no se completo la conexion del todo"
deepl.com When I try to log into the game, I get the message "Could not verify server certificate or connection not fully completed".
This is a common problem, especially among Spanish-speaking players. The problem is regularly raised via IRC or the forum. A recent post about the problem accumulated ~16k views in less than 10 days.
- Related forum thread: No me deja crear cuenta. (21/Apr/22)
- See help section: Help and Feedback
possible workaround
The referenced issue is #4705, since nobody is actively working on it, the best thing would be to add some text to the error message asking to attempt to disable TLS in the settings, this alone would reduce the number of users asking for help immensely.
Attachments (2)
Change History (7)
by , 3 years ago
Attachment: | TLS_español_desactivado.jpg added |
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comment:2 by , 2 years ago
Description: | modified (diff) |
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Patch: | → Phab:D4238 |
Summary: | No me deja iniciar sesión → Add a hint to disable TLS - No me deja iniciar sesión |
by , 2 years ago
comment:3 by , 2 years ago
Milestone: | Alpha 26 → Alpha 27 |
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comment:5 by , 16 months ago
Milestone: | Backlog |
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Patch: | Phab:D4238 |
Resolution: | → wontfix |
Status: | new → closed |
This is not needed anymore after r27490.
Puede intentar desactivar TLS en la configuración. Vea la imagen de abajo. Por favor, deja un comentario para que podamos cerrar el ticket, si la solución te ha funcionado.