Changes between Version 112 and Version 113 of FAQ

Timestamp:

Oct 19, 2022, 10:29:17 PM (19 months ago)

Author:

Norse_Harold

Comment:

Add sound and audio troubleshooting advice focusing on OpenAL configuration. Also advising backing up user.cfg before deleting it.

FAQ

@@ -52 +52 @@
     {{{#!td style="border-right:none;border-bottom: 1px dotted lightgrey;padding-left:0.5em"
 1. Try to disable all mods not compatible with the new version via the `Mod Selection` page.
-2. If you cannot access the `Mod Selection` page, try to locate your `user.cfg` file (see wiki/GameDataPaths) and either delete it or search for `mod.enabledmods`. Replace this line with:
+2. If you cannot access the `Mod Selection` page, try to locate your `user.cfg` file (see wiki/GameDataPaths) and either backup and then delete it or search for `mod.enabledmods`. Replace this line with:
           {{{
             mod.enabledmods = "mod public"
@@ -145 +145 @@
 3. VSync will also limit the framerate to the framerate of the monitor.
 - Related forum thread: [https://wildfiregames.com/forum/topic/34409-recomandet-fps-throttling/?do=findComment&comment=417420 Recommended FPS Throttling?] (16/Dec/20)
+    }}}
+  }}}
+  {{{#!tr
+    {{{#!th style="border-left:none;text-align:left"
+>No sound, no audio, or 0 A.D. is the only app with sound
+    }}}
+    {{{#!td style="border-right:none;padding-left:0.5em"
+There are some settings in the game related to volume levels. From the main menu, click Settings, Options, Sound. 
+All other sound troubleshooting likely involves troubleshooting OpenAL on your system, because 0 A.D. uses the OpenAL sound system for audio output. Check the OpenAL configuration, which on Linux and Mac is stored at /etc/openal/alsoft.conf. If it does not already exist then download [https://raw.githubusercontent.com/kcat/openal-soft/master/alsoftrc.sample alsoftrc.sample], rename it to alsoft.conf and store it there. Ensure that the correct "driver" is being used. There are reports from users where unexpected drivers were used by OpenAL, for example trying to use jack, failing, next using alsa instead of Pulseaudio. The only documentation easily found about the OpenAL configuration is in the comments within alsoftrc.sample.
     }}}
   }}}