Changes between Version 8 and Version 9 of ReportingErrors

Timestamp:

May 29, 2018, 8:32:01 PM (5 years ago)

Author:

elexis

Comment:

OOS chapter

ReportingErrors

@@ -7 +7 @@
  * The preferred method is to [http://trac.wildfiregames.com/register register] here on Trac and create a [http://trac.wildfiregames.com/newticket new ticket]. You will be notified of replies or status changes on the ticket. Attach any files that might be useful (logs, crash dumps, etc. - see GameDataPaths). '''To avoid duplicate reports, search Trac or the [http://trac.wildfiregames.com/report/3 ticket report].'''
  * Or you can create a [https://wildfiregames.com/forum/index.php?/forum/378-bug-reports/&do=add new topic] in the [https://wildfiregames.com/forum/index.php?/forum/378-bug-reports/ Bug Reports forum].
+
+= Out-Of-Sync (OOS) =
+An out-of-sync error occurs when different players of a multiplayer game compute different matchstates.
+This typically results in players seeing other players units as idle for the rest of the match.
+
+[[Image(screenshot_oos.jpg, 400px)]]
+
+If you witness such an error, please take the following actions:
+
+1. Ask one of the players that is out-of-sync and one of the players that is not out-of-sync to upload the logfiles.
+ * replay of the match: `commands.txt`
+ * logfiles `oos_dump.txt`, `oos_dump.dat`, `mainlog.html`
+
+ The paths are mentioned in the error message, alternatively see wiki:GameDataPaths.
+2. File a bugreport and attach the files (typically as a zip archive).
 
 = Crashes =