Opened 2 years ago

Closed 2 years ago

#6497 closed defect (needsinfo)

Problems with the sound

Reported by: VinceCaruso Owned by:
Priority: Should Have Milestone:
Component: Core engine Keywords:
Cc: Patch:

Description (last modified by Langbart)

For no reason the sound stop today. I exited the game completely, checked that my sound was working fine (youtube), logged back on - no sound. reset all the settings to factory and reinput them... still no sound

EDIT

(comment from a duplicated ticket #6498 from the same reporter)

I reported my sound going out earlier and the only thing that started it again was to restart my entire computer system.

HOWEVER, after 1 game and logging out to watch some tutorials on youtube, I came back to have the same issue.

I've been playing for about a month and today is the first time it's happened. None of my other sound is affected - just this game. And I don't want to restart my computer each time I start a new game.

any suggestions?

Change History (4)

comment:1 by Stan, 2 years ago

Mmh did you have earphones or any other device plugged in ? It might be using the wrong output. You can check which audio device it's using by checking the system_info.txt. See ReportingErrors and GameDataPaths. Also check you haven't accidentally muted it in the volume mixer or something

comment:2 by Langbart, 2 years ago

Description: modified (diff)
Summary: soundProblems with the sound

Summary update, link to a duplicate ticket (#6498) by the same reporter only hours after this ticket was created.

comment:3 by Langbart, 2 years ago

The following files would be helpful:

  • system_info.txt and
  • userreporter_hwdetect

see wiki/GameDataPaths
(Maybe related: #5458, #6334)

The ticket will probably be closed in the future as the information currently provided is insufficient.

comment:4 by Stan, 2 years ago

Milestone: Alpha 26
Resolution: needsinfo
Status: newclosed
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