Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#5612 closed defect (fixed)

crashes when i try to start a game

Reported by: igroo1 Owned by:
Priority: Must Have Milestone:
Component: Core engine Keywords:
Cc: Patch:

Description

Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x8C021D50)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set)

Attachments (2)

crashlog.dmp (98.4 KB ) - added by igroo1 5 years ago.
crashlog.txt (16.3 KB ) - added by igroo1 5 years ago.

Download all attachments as: .zip

Change History (11)

comment:1 by Stan, 5 years ago

Hello and thanks for the report

Can you attach the required files ? See GameDataPaths and ReportingErrors

In the mean time you can try disabling GLSl and postprocessing.

comment:2 by igroo1, 5 years ago

what is GLSI and i dont understand how to attach the files sorry

comment:3 by elexis, 5 years ago

Menu -> Options -> Graphics -> try disabling options, most likely GLSL.

Click on Attachments, there is an "Attach file" button.

comment:4 by igroo1, 5 years ago

sorry i mean i dont know what files to attach when i try to start a game it comes up with an error saying: Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x8C025C56)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found) errno = 0 (No error reported here) OS error = 0 (no error code was set)

comment:5 by Stan, 5 years ago

Look at the GameDataPaths page

As for what to attach, look at the error message

Please let us know at ​http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

by igroo1, 5 years ago

Attachment: crashlog.dmp added

by igroo1, 5 years ago

Attachment: crashlog.txt added

comment:6 by Stan, 5 years ago

Yep definitely the GLSL bug. Launch the game, go into options, and disable the option called GLSL. The game should work fine after that.

>	pyrogenesis.exe!PerformErrorReaction(ErrorReactionInternal er, unsigned int flags, volatile int * suppress) Line 426	C++
 	pyrogenesis.exe!debug_DisplayError(const wchar_t * description, unsigned int flags, void * context, const wchar_t * lastFuncToSkip, const wchar_t * pathname, int line, const char * func, volatile int * suppress) Line 483	C++
 	pyrogenesis.exe!wseh_ExceptionFilter(_EXCEPTION_POINTERS * ep) Line 289	C++
 	pyrogenesis.exe!CallStartupWithinTryBlock() Line 365	C++
 	pyrogenesis.exe!CShaderProgramGLSL::Link() Line 380	C++
 	kernel32.dll!76560419()	Unknown
 	[Frames below may be incorrect and/or missing, no symbols loaded for kernel32.dll]	

comment:7 by igroo1, 5 years ago

that worked thank you very much and have a nice day

comment:8 by Freagarach, 5 years ago

Resolution: fixed
Status: newclosed

comment:9 by Stan, 5 years ago

Milestone: Backlog
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