Opened 3 years ago
Closed 2 years ago
#6082 closed defect (needsinfo)
Authentication Failed: Password too long/complex?
Reported by: | asreimer | Owned by: | |
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Priority: | Should Have | Milestone: | |
Component: | Multiplayer lobby | Keywords: | |
Cc: | Patch: |
Description
I was able to register my account and log in once. I closed the game and restarted it later. When trying to log in to "Game Lobby" the second time, I keep getting this "authentication failed" error.
My password is 16 characters long and contains a "^" and a "$". Could these characters be causing the problem?
I cannot seem to find information on how to change/reset my password either. I have tried registering my username again, in case there was some issue and it didn't actually get created properly the first time, but that doesn't seem to work either.
Attachments (1)
Change History (6)
comment:1 by , 3 years ago
comment:2 by , 3 years ago
Component: | Core engine → UI – Game setup |
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Milestone: | Backlog → Alpha 25 |
Replying to asreimer:
I was able to register my account and log in once. I closed the game and restarted it later. When trying to log in to "Game Lobby" the second time, I keep getting this "authentication failed" error.
Are you sure your password is the same one you used to register? I get this message too, but only when I have a typo in my password (or username).
If you are sure your password is correct, you could create a forum topic here:
https://wildfiregames.com/forum/forum/378-bug-reports/
and briefly describe your problem and also add this to your text: @user1
If you like, you can link to this ticket in your forum topic.
I cannot seem to find information on how to change/reset my password either.
This is indeed not possible. See #2543
by , 3 years ago
Attachment: | password.jpg added |
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comment:4 by , 3 years ago
Milestone: | Alpha 25 → Alpha 26 |
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comment:5 by , 2 years ago
Milestone: | Alpha 26 |
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Resolution: | → needsinfo |
Status: | new → closed |
I guess it didn't save the screenshot properly. If needed I can try to post it again later.