Opened 3 years ago

Closed 2 years ago

#6082 closed defect (needsinfo)

Authentication Failed: Password too long/complex?

Reported by: asreimer Owned by:
Priority: Should Have Milestone:
Component: Multiplayer lobby Keywords:
Cc: Patch:

Description

I was able to register my account and log in once. I closed the game and restarted it later. When trying to log in to "Game Lobby" the second time, I keep getting this "authentication failed" error.

My password is 16 characters long and contains a "^" and a "$". Could these characters be causing the problem?

I cannot seem to find information on how to change/reset my password either. I have tried registering my username again, in case there was some issue and it didn't actually get created properly the first time, but that doesn't seem to work either.

Attachments (1)

password.jpg (105.5 KB ) - added by Langbart 3 years ago.

Download all attachments as: .zip

Change History (6)

comment:1 by asreimer, 3 years ago

I guess it didn't save the screenshot properly. If needed I can try to post it again later.

in reply to:  description comment:2 by Langbart, 3 years ago

Component: Core engineUI – Game setup
Milestone: BacklogAlpha 25

Replying to asreimer:

I was able to register my account and log in once. I closed the game and restarted it later. When trying to log in to "Game Lobby" the second time, I keep getting this "authentication failed" error.

Are you sure your password is the same one you used to register? I get this message too, but only when I have a typo in my password (or username).

If you are sure your password is correct, you could create a forum topic here:
https://wildfiregames.com/forum/forum/378-bug-reports/
and briefly describe your problem and also add this to your text: @user1
If you like, you can link to this ticket in your forum topic.

I cannot seem to find information on how to change/reset my password either.

This is indeed not possible. See #2543

by Langbart, 3 years ago

Attachment: password.jpg added

comment:3 by Imarok, 3 years ago

Component: UI – Game setupMultiplayer lobby

Assign correct component.

comment:4 by wraitii, 3 years ago

Milestone: Alpha 25Alpha 26

comment:5 by Freagarach, 2 years ago

Milestone: Alpha 26
Resolution: needsinfo
Status: newclosed
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