Opened 10 years ago

Closed 10 years ago

#2435 closed defect (needsinfo)

[NEEDS INFO] 0 A.D. bad install - Windows 7

Reported by: Cody Owned by:
Priority: Must Have Milestone:
Component: Core engine Keywords: crashlog
Cc: Patch:

Description

My game crashed before it even successfully got to the title screen, and wont let me play. Im not a computer wiz so I do not know what caused it, but I have attached the crashlogs (.txt and .dmp) for you guys to look at. I uninstalled the game and installed it again with no luck, suggesting either something is wrong with my computer, or the game. Thanks! -Cody

Attachments (3)

crashlog.txt (8.3 KB ) - added by Cody 10 years ago.
crashlog.txt
crashlog.dmp (66.0 KB ) - added by Cody 10 years ago.
crashlog.dmp
0A.D._Error.png (27.6 KB ) - added by Cody 10 years ago.
when installing, this is what come up often

Download all attachments as: .zip

Change History (6)

by Cody, 10 years ago

Attachment: crashlog.txt added

crashlog.txt

by Cody, 10 years ago

Attachment: crashlog.dmp added

crashlog.dmp

by Cody, 10 years ago

Attachment: 0A.D._Error.png added

when installing, this is what come up often

comment:1 by Josh, 10 years ago

Try reinstalling the game, but run the installer with administrator privileges. Looking forward to see if that fixes your issue, thanks for the report.

Last edited 10 years ago by Josh (previous) (diff)

in reply to:  1 comment:2 by historic_bruno, 10 years ago

Keywords: crash unable to play debug removed
Summary: 0 A.D. Crash0 A.D. bad install - Windows 7

Replying to Josh:

Try reinstalling the game, but run the installer with administrator privileges. Looking forward to see if that fixes your issue, thanks for the report.

If he's installing within his own user directory, it shouldn't need administrator privileges (and it works for most people without them). With all these reports of bad installs lately, I'm wondering if something isn't wrong with the installer, or perhaps some antivirus software is interfering with the install.

Really there's no way to tell that without more information.

Forum posts with similar problems: http://www.wildfiregames.com/forum/index.php?showtopic=18217 http://www.wildfiregames.com/forum/index.php?showtopic=18237

Last edited 10 years ago by historic_bruno (previous) (diff)

comment:3 by historic_bruno, 10 years ago

Milestone: Backlog
Resolution: needsinfo
Status: newclosed
Summary: 0 A.D. bad install - Windows 7[NEEDS INFO] 0 A.D. bad install - Windows 7
Note: See TracTickets for help on using tickets.