Opened 10 years ago
Closed 10 years ago
#2435 closed defect (needsinfo)
[NEEDS INFO] 0 A.D. bad install - Windows 7
Reported by: | Cody | Owned by: | |
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Priority: | Must Have | Milestone: | |
Component: | Core engine | Keywords: | crashlog |
Cc: | Patch: |
Description
My game crashed before it even successfully got to the title screen, and wont let me play. Im not a computer wiz so I do not know what caused it, but I have attached the crashlogs (.txt and .dmp) for you guys to look at. I uninstalled the game and installed it again with no luck, suggesting either something is wrong with my computer, or the game. Thanks! -Cody
Attachments (3)
Change History (6)
by , 10 years ago
Attachment: | crashlog.txt added |
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follow-up: 2 comment:1 by , 10 years ago
Try reinstalling the game, but run the installer with administrator privileges. Looking forward to see if that fixes your issue, thanks for the report.
comment:2 by , 10 years ago
Keywords: | crash unable to play debug removed |
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Summary: | 0 A.D. Crash → 0 A.D. bad install - Windows 7 |
Replying to Josh:
Try reinstalling the game, but run the installer with administrator privileges. Looking forward to see if that fixes your issue, thanks for the report.
If he's installing within his own user directory, it shouldn't need administrator privileges (and it works for most people without them). With all these reports of bad installs lately, I'm wondering if something isn't wrong with the installer, or perhaps some antivirus software is interfering with the install.
Really there's no way to tell that without more information.
comment:3 by , 10 years ago
Milestone: | Backlog |
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Resolution: | → needsinfo |
Status: | new → closed |
Summary: | 0 A.D. bad install - Windows 7 → [NEEDS INFO] 0 A.D. bad install - Windows 7 |
crashlog.txt