Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#4682 closed defect (duplicate)

Game crash

Reported by: Henry Owned by:
Priority: Should Have Milestone:
Component: UI & Simulation Keywords:
Cc: Patch:

Description

Much to our regret we must report the program has encountered an error.

Please let us know at http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x00000018)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found) errno = 34 (?) OS error = 0 (no error code was set)

Well this happens when I pause the game and alt+tab out of the program. Any suggestion?

Attachments (2)

crashlog.dmp (99.2 KB ) - added by Henry 7 years ago.
crashlog.txt (14.8 KB ) - added by Henry 7 years ago.

Download all attachments as: .zip

Change History (8)

by Henry, 7 years ago

Attachment: crashlog.dmp added

comment:1 by elexis, 7 years ago

Which vesion of the game did you use? The alpha 21 release (which is the latest release between end of 2016 and now)?

Got the textual crashlog and system_info.txt too? What's the graphics card? When does the crash occur? When starting the application or when starting the game? If it's the first, it might be #4561. If it's the latter, try disabling GLSL in the options.

by Henry, 7 years ago

Attachment: crashlog.txt added

comment:2 by elexis, 7 years ago

Thanks, log file states it's alpha 21 and Graphics Card : Intel Intel(R) HD Graphics 520 so it sounds a lot like #4561.

You might want to test the alpha 22 releaese in some days which has that problem fixed. You can test the alpha 22 release candidate already that is likely identical to what will be released: http://releases.wildfiregames.com/rc/0ad-0.0.22-rc1-alpha-win32.exe

(If you can confirm that this fixed your issue, please close the ticket as duplicate and set the milestone from backlog to none.)

in reply to:  1 comment:3 by Henry, 7 years ago

Replying to elexis:

Which vesion of the game did you use? The alpha 21 release (which is the latest release between end of 2016 and now)? yes it is the alpha 21 release Got the textual crashlog and system_info.txt too? will find them soon What's the graphics card?Intel HD graphics 520 When does the crash occur?when i try to pause the game and alt+tab out to do something else When starting the application or when starting the game? no, starting the game & playing works perfectly fine If it's the first, it might be #4561. If it's the latter, try disabling GLSL in the options.

comment:4 by Stan, 7 years ago

He says it's when pressing alt+tab so maybe it's another issue. I'll see if I can post the callstack tonight.

comment:5 by elexis, 7 years ago

Milestone: Backlog
Resolution: duplicate
Status: newclosed

Ah, in that case it's a duplicate of #4181.

I'm sorry to say that it's not solved yet. We didn't have a developer yet that can reproduce the issue. We should figure out why it wasn't reproduced yet. Maybe it depends on a specific OS or whatever.

in reply to:  5 comment:6 by Henry, 7 years ago

Replying to elexis:

Ah, in that case it's a duplicate of #4181.

I'm sorry to say that it's not solved yet. We didn't have a developer yet that can reproduce the issue. We should figure out why it wasn't reproduced yet. Maybe it depends on a specific OS or whatever.

Ah ok I see. Thanks much though, I will look forward for the future updates about the solution. For now playing on windowed screen helps enough. Thanks again :)

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