[NEEDS INFO] Game Crashing When Launching Skirmish

[alon768]

Much to our regret we must report the program has encountered an error.

Please let us know at ​http://trac.wildfiregames.com/ and attach the crashlog.txt and crashlog.dmp files.

Details: unhandled exception (Access violation reading 0x3F800000)

Location: unknown:0 (?)

Call stack:

(error while dumping stack: No stack frames found) errno = 42 (?) OS error = 487

[Itms]

Hello, can you please provide more information about this crash (when it happens exactly, which version you're using, etc.) Thanks in advance!

[alon768]

i'm dont know is isn't work after i'm lunch the skirmish i'm want to play these game

[historic_bruno]

It's crashing in the ATI drivers, I'm inclined to consider this a driver bug, can you see if your Radeon HD 6600 has newer drivers available? Also, have you changed any graphics settings like post-processing or GLSL? Attaching your mainlog.html will show us all the options you're using.

Here's the call stack:

>	atioglxx.dll!690cc68d() 	
 	[Frames below may be incorrect and/or missing, no symbols loaded for atioglxx.dll]	
 	AcXtrnal.dll!58558a4c() 	
 	AcXtrnal.dll!5855a188() 	
 	pyrogenesis.exe!CPostprocManager::ApplyBlurDownscale2x(unsigned int inTex=5, unsigned int outTex=40023184, int inWidth=683, int inHeight=384)  Line 242	C++
 	pyrogenesis.exe!CPostprocManager::ApplyBlur()  Line 344 + 0x11 bytes	C++
 	pyrogenesis.exe!CPostprocManager::ApplyPostproc()  Line 514	C++
 	pyrogenesis.exe!CRenderer::RenderSubmissions(const CBoundingBoxAligned & waterScissor={...})  Line 1564	C++
 	pyrogenesis.exe!CRenderer::RenderScene(Scene & scene={...})  Line 1870	C++
 	pyrogenesis.exe!CGameView::Render()  Line 489 + 0x3c bytes	C++
 	pyrogenesis.exe!Render()  Line 229	C++
 	pyrogenesis.exe!CGame::ReallyStartGame()  Line 244	C++
 	pyrogenesis.exe!ProgressiveLoad()  Line 225	C++
 	pyrogenesis.exe!Frame()  Line 319	C++
 	pyrogenesis.exe!RunGameOrAtlas(int argc=1, const char * * argv=0x00c39228)  Line 511 + 0x5 bytes	C++
 	pyrogenesis.exe!SDL_main(int argc=1, char * * argv=0x00c39228)  Line 555 + 0xd bytes	C++
 	pyrogenesis.exe!main(int argc=1, char * * argv=0x00c39228)  Line 140 + 0xd bytes	C
 	pyrogenesis.exe!wmain(int argc=1, wchar_t * * argv=0x00c3cb50)  Line 380 + 0xa bytes	C++
 	pyrogenesis.exe!__tmainCRTStartup()  Line 583 + 0x17 bytes	C
 	pyrogenesis.exe!CallStartupWithinTryBlock()  Line 397	C++
 	kernel32.dll!7781ed6c() 	
 	ntdll.dll!77c837eb() 	
 	ntdll.dll!77c837be() 	

Replying to Itms:

Hello, can you please provide more information about this crash (when it happens exactly, which version you're using, etc.)

The version info is usually in crashlog.txt / system_info.txt, in this case SVN Revision: 15849-release :)

[alon768]

I'm used the newest verison 0.17 alpha

[historic_bruno]

A few things about the config, you have "ugly water" enabled which is pointless if you also have fancy water enabled. Post processing is turned on, I would turn that off first to see if it fixes the crash. If that doesn't work, you could try disabling advanced graphics settings one-by-one.

[historic_bruno]

Waiting for update, please reopen the ticket if latest drivers and changing graphics settings don't help.